“Advanced Product Quality Planning (APQP) is a framework of procedures and techniques used to develop products in any industry. Many companies use this process to ensure customer satisfaction is being met with new products or with existing product revisions. This process is a great tool for companies to use to make sure communication is happening within the company. Everyone who is involved in the new project is notified by the use of the APQP process. When managed correctly, the APQP tool can eliminate any costly mishaps that could happen due to a lack of communication.
There are many benefits when applying the APQP process within an organization. Keeping the customer happy is the main focus when practicing this technique. It also greatly reduces the risks of missing a process and keeping an on-time, quality product in sight. Understanding the customer’s needs and relaying that information to the entire organization at the very beginning of a project will spark discussions early on in the developing process and weed out any possible issues.
Advanced Product Quality Planning at AxisNorth
AxisNorth utilizes the APQP process on all new projects and existing project revisions. The APQP process starts with a Project Coordinator (PC) who plans and defines the expectations of the customer’s project. The PC ensures all important information is communicated within the company to all those who are involved in the implementation scheme and any changes that happen with the project are relayed to the appropriate personnel within the company. The APQP process helps improve quality within our company to keep quality-related dissatisfactions and costs at bay.
Understanding APQP will help maintain customer relationships, it will also help build a strong foundation for new customers. Let’s face it, We have all had customers come to us with the napkin sketch of their big idea, but no plan to bring this new product to fruition. Implementing APQP early on in this customer’s life cycle will help you as a company better understand the needs of your customer. It will also help the customer build something more sustainable for years to come. Overall, if the APQP process is implemented correctly early in the customer’s life cycle this will help with future hurdles that come your way.
Let’s put AxisNorth’s APQP process to the test together!